Terms of Service

Overview

This website is operated by Tasmaira LLC, under the brand name Looms of Tasmai (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, along with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on this site.

If you do not agree with any part of these terms, please do not use our website or services.

Use of Website

By using this website, you confirm that:

• You are at least 18 years of age, or accessing the site under the supervision of a legal guardian

• You will not use our products or services for any unlawful or unauthorised purpose

• You will comply with all applicable laws and regulations in your jurisdiction

Any misuse of the website or violation of these terms may result in suspension or termination of access.

Products & Services

• All products are offered subject to availability.

• Certain products may be ready stock, made-to-order, or customised, as clearly stated on the product page.

• Made-to-order and customised products are prepared specifically for you and may require additional processing time.

We reserve the right to limit quantities, discontinue products, or restrict sales to specific regions or customers at our discretion.

Product Representation

We make every effort to display product images, colours, and details as accurately as possible. However:

• Colours may vary due to screen settings, lighting, or photography

• Handcrafted products may have slight variations in weave, texture, or finish

Such variations are a natural part of artisanal production and do not constitute defects.

Pricing & Payments

• Prices are displayed in INR for India and USD for international customers, as applicable.

• Prices, offers, and availability may change without prior notice.

• Payments are securely processed through trusted third-party payment gateways. We do not store your complete payment information.

In rare cases of pricing or listing errors, we reserve the right to cancel or modify orders after notifying you.

Order Acceptance & Cancellation

• All orders are subject to acceptance and verification.

• Orders may be cancelled or refused due to suspected fraud, incorrect pricing, or stock unavailability.

• Cancellation requests for ready stock items may be considered only before processing or dispatch.

• Made-to-order and customised orders cannot be cancelled once confirmed.

For full details, please review our Return & Refund Policy.

Shipping & Delivery

• All orders are shipped from India, including international shipments.

• Delivery timelines are estimates and may vary due to logistics, customs clearance, weather conditions, or other factors beyond our control.

• Looms of Tasmai is not responsible for delays caused by courier partners or customs authorities.

User Accounts & Information

You agree to provide accurate, complete, and up-to-date information while placing an order. Looms of Tasmai is not responsible for delays or losses arising from incorrect shipping or contact details provided by the customer.

Third-Party Services & Links

Our website may contain links to third-party platforms or services. We are not responsible for the content, policies, or practices of such third parties. Any interaction with third-party services is at your own risk.

Intellectual Property

All content on this website — including text, images, designs, logos, and graphics — is the property of Looms of Tasmai and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written consent.

User Submissions & Feedback

Any feedback, suggestions, reviews, or content shared with us may be used by Looms of Tasmai for marketing, communication, or improvement purposes, without obligation of compensation.

You agree not to submit unlawful, misleading, defamatory, or infringing content.

Prohibited Activities

You may not use this website to:

• Engage in unlawful or fraudulent activity

• Violate intellectual property or privacy rights

• Upload malicious software, viruses, or harmful code

• Misrepresent identity or submit false information

• Interfere with the website’s security or functionality

Violation of these conditions may result in immediate termination of access.

Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, error-free, or secure access at all times.

Limitation of Liability

To the fullest extent permitted by law:

• Looms of Tasmai’s liability is limited to the value of the product purchased

• We are not liable for indirect, incidental, or consequential damages, including loss of data, profits, or business opportunities

Some jurisdictions do not allow certain limitations, in which case liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Looms of Tasmai, Tasmaira Creation Private Limited, and its affiliates, employees, and partners from any claims arising from your breach of these terms or misuse of the website.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. International customers agree to submit to this jurisdiction.

Changes to Terms

We may update these Terms of Service from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact Information

For questions regarding these Terms of Service, please contact us at:

📧 wecare@loomsoftasmai.com